When you visit the Site, certain information is collected automatically, such as:

Browser details
IP address
Time zone
Cookies stored on your device
Pages viewed, products viewed, referral links, and interaction with the Site

This is gathered through cookies, log files, and similar tracking tools.

When you place or attempt to place an order, we collect information including:

Name
Billing and shipping address
Email address
Phone number
Payment details (e.g., credit card information)

Additional information may be collected based on the services you use, such as:

Personal particulars
Account information
Records of your purchases, service usage, and interactions with us

“Personal Information” in this policy includes Device Information, Order Information, and any additional personal data collected.

J&C Bakery Pte Ltd may use your information for the following purposes:

Processing and completing online orders
Responding to enquiries and requests
Communicating service or product updates
Carrying out market research and customer satisfaction surveys
Handling membership or customer account matters (where applicable)
Providing updates, offers, event invitations, and marketing messages through SMS/MMS, voice, email, or mail (with prior consent or where legally permitted)
Screening for potential fraud or security risks
Improving the Site and reviewing usage patterns

Your information is not sold or traded. It may be shared only with parties that support the operation of our services, including:

Business partners and vendors involved in delivering purchased products or services

Service providers such as Shopify, analytics providers, and payment processors
Government authorities or regulators where required by law
Financial institutions for payment-related processes
Research bodies for market analysis

These parties are required to keep your information confidential.

J&C Bakery Pte Ltd takes measures to protect personal data, including:

Safeguards to reduce risks of security breaches
Limiting access to data within our systems and those of authorised vendors
Verification steps to prevent unauthorised access

We comply with Singapore’s DNC requirements. Marketing messages may be sent to your Singapore telephone number only if:

You have given consent, or
Your number is not registered with the national DNC Registry, or
Sending such messages is allowed under applicable laws

If you withdraw consent for the use of your personal data, we may not be able to continue providing certain products or services.

Order Information is kept for record purposes unless you request for it to be deleted.

The Site does not adjust data collection practices in response to Do Not Track signals from browsers.

This policy may be updated periodically to reflect operational, legal, or regulatory changes.

If you have questions, feedback, or requests relating to your personal data, or if you wish to stop receiving marketing messages, please contact:

Email: sales@jncbakery.com

For more information on the Personal Data Protection Act (PDPA), visit the Personal Data Protection Commission at: http://www.pdpc.gov.sg